Terms of service
Absolutely — here is the full English version, adapted for Ritualune and keeping the structure legally safer than the old Popvents version.
Terms of Service
OVERVIEW
Welcome to Ritualune.
The terms “we”, “us”, “our” and “Ritualune” refer to the owner and operator of this online store.
This website, available at [RITUALUNE DOMAIN], is operated by Ritualune and uses Shopify’s technology to provide our products, content, features and related services (collectively, the “Services”).
By accessing, browsing or purchasing through our website, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these terms, please do not use our Services.
Nothing in these Terms limits any mandatory consumer rights you may have under applicable law.
SECTION 1: SELLER INFORMATION
Ritualune is operated by:
Legal name: [FULL LEGAL NAME]
Trading name: Ritualune
Tax ID / NIF / NIE: [NIF/NIE]
Registered address: [FULL LEGAL ADDRESS]
Email: ritualune@use.startmail.com
Website: [RITUALUNE DOMAIN]
Where applicable, any legally required registration details will also be provided.
SECTION 2: ACCESS AND USE OF THE WEBSITE
You must have the legal capacity required in your jurisdiction to use our Services and enter into a purchase contract.
If you use our Services on behalf of another person, you confirm that you are authorized to act on their behalf.
You agree to provide accurate, complete and up-to-date information when placing an order, creating an account or contacting us.
You are responsible for maintaining the confidentiality of any login credentials associated with your account.
SECTION 3: OUR PRODUCTS
We make reasonable efforts to display our products, specifications, colors, dimensions and other relevant information as accurately as possible.
However, colors and visual appearance may vary depending on your screen or device.
Lifestyle and promotional images may be used for illustrative purposes. The essential characteristics of each product will be those stated on the relevant product page.
We reserve the right to modify, update or discontinue products where necessary, without affecting orders already accepted.
We may also apply reasonable limits to product quantities or availability.
SECTION 4: ORDERS AND CONTRACT FORMATION
When you place an order, you submit an offer to purchase the products in your cart.
Before confirming your purchase, you will have the opportunity to review your products, quantities, delivery address, price and other relevant details.
After placing your order, you will receive an electronic confirmation containing your order details.
We reserve the right to refuse or cancel an order where there is a legitimate reason, including:
- product unavailability;
- payment authorization failure;
- reasonable suspicion of fraud;
- obvious pricing or description errors;
- inability to deliver to the address provided.
If we cancel an order that has already been paid for, the corresponding amount will be refunded using the original payment method unless otherwise agreed.
SECTION 5: PRICES, TAXES AND PAYMENT
Prices displayed on the website are those applicable at the time your order is placed, except in the case of an obvious error.
Any applicable additional charges, including shipping costs, taxes or other fees, will be shown before you complete your purchase.
We will not charge additional costs that have not been disclosed before checkout.
You confirm that the payment information you provide is accurate, complete and that you are authorized to use the selected payment method.
Payments may be processed by third-party payment providers subject to their own terms and conditions.
SECTION 6: SHIPPING AND DELIVERY
Delivery times shown on our website are estimates provided in good faith.
Delays may occur due to logistics, customs, weather conditions, operational issues, force majeure events or other circumstances outside our reasonable control.
However, nothing in this section limits any rights available to consumers under applicable law in the event of delayed or failed delivery.
Unless another delivery period has been expressly agreed, orders will be delivered within the timeframe required by applicable law.
Where shipping is arranged by Ritualune, the risk of loss or damage remains with us until the order is delivered to you or to a third party designated by you to receive it.
This does not apply where you independently arrange a carrier that was not offered by Ritualune.
SECTION 7: RETURNS, WITHDRAWAL AND REFUNDS
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.
Our voluntary return policy may provide additional rights beyond those required by law.
Consumers in the European Union generally have a legal right to withdraw from distance purchases within 14 days of receiving the goods, subject to applicable legal exceptions.
Our commercial return policy does not reduce or replace any statutory consumer rights.
SECTION 8: DEFECTIVE PRODUCTS AND LEGAL GUARANTEE
If your product arrives defective, damaged or does not match what was advertised, please contact us at:
Your rights regarding defective or non-conforming goods are governed by applicable consumer law.
Nothing in these Terms limits or excludes any mandatory legal guarantee or consumer protection rights available to you.
SECTION 9: ACCURACY OF INFORMATION
We make reasonable efforts to keep the information on our website accurate and up to date.
However, typographical, technical or content-related errors may occasionally occur.
We reserve the right to correct errors or update information where necessary, including information relating to pricing, availability, product descriptions or promotions.
If an error materially affects an order already placed, we will contact you and apply the remedies required under applicable law.
SECTION 10: INTELLECTUAL PROPERTY
Unless otherwise stated, all content on the Ritualune website, including text, photographs, videos, designs, logos, icons, graphics and visual elements, belongs to Ritualune or is used with appropriate authorization.
You may not reproduce, distribute, modify, publish or commercially exploit such content without prior written authorization, except where permitted by law.
The Ritualune name and other brand identifiers used on the website may also be protected by intellectual property or trademark rights.
SECTION 11: THIRD-PARTY TOOLS AND SERVICES
We may provide features or services supplied by third parties, including payment processors, logistics providers, analytics tools or technological integrations.
Use of such third-party services may be subject to their own terms and policies.
We do not necessarily control the continuous availability of third-party services and cannot be held responsible for interruptions caused exclusively by such third parties, except where liability remains with us under applicable law.
SECTION 12: THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
The inclusion of a link does not necessarily imply our endorsement, control or responsibility for the content of the linked website.
We recommend reviewing the relevant policies and terms before entering into transactions or providing personal information on third-party websites.
SECTION 13: RELATIONSHIP WITH SHOPIFY
Our store uses the ecommerce infrastructure provided by Shopify.
Shopify provides the technology used to operate the store, but the contract for the purchase of our products is entered into between you and the owner of Ritualune.
Certain services provided directly by Shopify may be subject to Shopify’s own terms and policies.
SECTION 14: PRIVACY AND DATA PROTECTION
Your personal information will be processed in accordance with our Privacy Policy and applicable data protection law.
Certain technology, payment and logistics providers, including Shopify, may process personal information where necessary to provide their services.
Information relating to data controllers, purposes, legal bases, recipients and user rights will be explained in our Privacy Policy.
SECTION 15: REVIEWS, COMMENTS AND USER CONTENT
If you voluntarily submit a review, photograph, comment or other content to us, you confirm that you have the necessary rights to share it.
To the extent necessary for us to display, promote or use such content in connection with Ritualune, you grant us a non-exclusive, royalty-free license for the period permitted by applicable law.
We will not use content in a way that unlawfully infringes third-party rights.
We reserve the right to remove content that is unlawful, abusive, fraudulent or infringes the rights of others.
SECTION 16: PROHIBITED USES
You may not use our website or Services to:
- engage in unlawful or fraudulent activity;
- introduce malware, viruses or malicious code;
- attempt unauthorized access to systems or accounts;
- infringe intellectual property rights;
- harass, threaten or harm other individuals;
- knowingly provide false or misleading information;
- interfere with the normal operation of the website.
We reserve the right to restrict access to our Services where there is a serious breach of these Terms or applicable law.
SECTION 17: WEBSITE AVAILABILITY
We do not guarantee that the website will always be available without interruption or errors.
We may carry out maintenance, updates or technical modifications when necessary.
We will make reasonable efforts to minimize avoidable interruptions.
Nothing in this section affects your rights in relation to any purchase already made.
SECTION 18: LIABILITY
Ritualune will be liable in accordance with applicable law.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.
In particular, these Terms do not limit mandatory consumer rights relating to defective products, delivery, refunds, guarantees or other legal protections.
We will not be responsible for losses that were not reasonably foreseeable or that result directly from misuse of the product contrary to the instructions provided, except where applicable law requires otherwise.
SECTION 19: FORCE MAJEURE
We will not be responsible for delays or failures caused by circumstances outside our reasonable control, including natural disasters, widespread transport disruptions, conflicts, government actions, strikes, health emergencies or major infrastructure failures.
This section does not remove any consumer rights that may apply where an order cannot be delivered.
SECTION 20: SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted or treated as separate from the remaining provisions.
The remainder of these Terms will continue in full force and effect.
SECTION 21: ENTIRE AGREEMENT
These Terms, together with the policies expressly incorporated by reference, constitute the terms governing your use of the website and purchases made through Ritualune.
Nothing in these Terms overrides mandatory consumer protection rights.
SECTION 22: ASSIGNMENT
You may not transfer rights or obligations arising from an order where such transfer would be incompatible with the nature of the contractual relationship or applicable law.
Ritualune may transfer its business rights or obligations in connection with a reorganization, sale or transfer of the business, provided that such transfer does not reduce your consumer rights.
SECTION 23: GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of Spain, without prejudice to any mandatory consumer protection rules that may apply in the country where you reside.
Where you are acting as a consumer, disputes will be resolved before the courts that have jurisdiction under applicable law.
Nothing in this section requires a consumer to bring proceedings exclusively before the courts of Ritualune’s place of business where applicable law gives the consumer the right to bring proceedings elsewhere.
SECTION 24: CHANGES TO THESE TERMS
We may update these Terms where necessary due to legal, operational or service-related changes.
The version applicable to a purchase will generally be the version in force at the time the order was placed.
Later changes will not retroactively alter the essential terms of previously concluded orders unless required by law.
The latest version of these Terms will remain available on our website.
SECTION 25: CONTACT INFORMATION
For any questions relating to these Terms or your order, please contact us at:
Ritualune
Email: ritualune@use.startmail.com
Address: [FULL LEGAL ADDRESS]
Website: [RITUALUNE DOMAIN]