Legal notice

Legal Notice

1. Website Owner Information

This website is operated under the trade name Ritualune.

Trade name: Ritualune
Phone number: +34 618 684 825
Email: ritualune@use.startmail.com
Physical address: Calle de Austria 4, 28760 Tres Cantos, Madrid, Spain
Website: [RITUALUNE DOMAIN]

Where legally required, the owner’s full legal name, tax identification number, and any applicable registration details must also be made available.

2. Purpose of the Website

The purpose of this website is to provide information about and sell Ritualune products through our online store.

Through this website, Ritualune provides product information, pricing, order processing, customer support, shipping information, and related ecommerce services.

3. Intellectual Property Rights

Unless otherwise stated, all content available on this website, including text, images, product photographs, videos, graphics, designs, logos, icons, branding elements, and other materials, is owned by Ritualune or used with appropriate authorization.

You may not reproduce, distribute, modify, publish, transmit, commercially exploit, or otherwise use such content without prior written authorization, except where permitted by applicable law.

Unauthorized use of website content may infringe copyright, trademark, or other intellectual property rights.

4. Terms of Use

By accessing or using this website, you agree to use it lawfully and responsibly.

You must not:

  • use the website for unlawful or fraudulent purposes;
  • provide deliberately false information when placing an order or contacting us;
  • attempt to gain unauthorized access to our systems;
  • introduce viruses, malware, or other harmful software;
  • interfere with the security or normal operation of the website;
  • unlawfully copy, scrape, or exploit website content.

We may restrict access where there is a serious breach of these conditions or applicable law.

5. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, prices, and other information displayed on the website are accurate.

However:

  • colors may appear differently depending on your device or screen;
  • minor variations in dimensions or appearance may occur where reasonably expected;
  • product availability may change;
  • lifestyle images may be used for illustrative purposes.

We may modify, update, or discontinue products where necessary without affecting orders that have already been accepted.

6. Website Availability

We aim to keep the website accessible and functioning correctly but cannot guarantee uninterrupted or error-free availability at all times.

Temporary interruptions may occur because of maintenance, technical issues, third-party services, security measures, or circumstances outside our reasonable control.

Nothing in this section limits any statutory rights relating to purchases already made.

7. Liability

Ritualune will be responsible in accordance with applicable law.

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation would be prohibited by law.

In particular, nothing in this notice limits mandatory consumer rights concerning:

  • defective or non-conforming products;
  • delivery obligations;
  • statutory guarantees;
  • refunds;
  • personal injury or damage caused where liability cannot legally be excluded.

Ritualune will not be responsible for damage resulting directly from improper use of a product contrary to the instructions provided, except where applicable law states otherwise.

Your use of this website does not waive any mandatory legal rights available to you as a consumer.

8. Shipping and Third-Party Services

We may use third-party logistics companies, payment processors, technology providers, and other service providers to operate our store.

Although delivery times may be affected by carriers, customs authorities, weather, or other external circumstances, this does not remove any responsibility that Ritualune may have under applicable consumer law.

Further information is available in our Shipping Policy and Return & Refund Policy.

9. External Links

Our website may contain links to third-party websites or services.

We do not control third-party websites and are not responsible for their independent content, privacy practices, security, or terms.

The inclusion of an external link does not necessarily mean that Ritualune endorses the third party.

We recommend reviewing the policies and conditions of any external website before providing personal information or completing a transaction.

10. Data Protection and Privacy

Personal information collected through this website will be processed in accordance with our Privacy Policy and applicable data protection legislation.

Our ecommerce infrastructure is provided by Shopify, and other service providers may process personal information where necessary to provide payment, shipping, analytics, or related services.

Our Privacy Policy explains how personal information is collected, used, shared, stored, and protected, as well as the rights available to users.

Using the website does not constitute consent to every type of data processing. Personal information will be processed on the appropriate legal basis required under applicable data protection law.

11. Consumer Information

Before completing a purchase, customers will be provided with relevant information concerning the main characteristics of the products, prices, applicable charges, payment arrangements, delivery conditions, returns, and other information required under applicable consumer legislation. European Union

Customers in the European Union may also have statutory rights including withdrawal rights and legal guarantees, as further described in our applicable store policies.

12. International Customers

Ritualune operates from Spain and is subject to applicable Spanish and European Union legislation.

We may sell and ship products internationally.

Customers may also be subject to mandatory consumer, import, customs, tax, or product regulations applicable in their country of residence.

Nothing in this Legal Notice is intended to exclude any mandatory rights that apply to customers under the laws of their country.

13. Governing Law and Jurisdiction

This Legal Notice is governed by the laws of Spain, without prejudice to any mandatory consumer protection rules that may apply in the customer’s country of residence.

Where the user acts as a consumer, disputes will be handled by the courts having jurisdiction under applicable law.

Nothing in this Legal Notice requires consumers to bring proceedings exclusively before the courts of Madrid where applicable law grants them the right to bring proceedings elsewhere.

14. Changes to This Legal Notice

We may update this Legal Notice when necessary because of legal, operational, or technical changes.

The latest version will be published on this page.

Any changes will apply from the date of publication unless otherwise required by law.

15. Contact Information

For questions regarding this Legal Notice or our website, please contact:

Ritualune
Email: ritualune@use.startmail.com
Phone: +34 618 684 825
Address: Calle de Austria 4, 28760 Tres Cantos, Madrid, Spain
Website: [RITUALUNE DOMAIN]